Frequently Asked Questions (FAQ)
Where can I order sliding windows?
The sliding windows from Window Asia can be easily ordered and browsed through the website. You can select and purchase sliding doors and windows conveniently, and make payments using a credit card or QR Payment through the website’s system. The company will provide free delivery within the timeframe specified by the company, or you can inquire for more details via Line: @windowasia
How many colors are available for the aluminum windows and doors from Window Asia?
Aluminum windows and doors from Window Asia come in three colors: white, black, and brown.
What sizes are available for the ready-made windows from Window Asia?
The ready-made windows from Window Asia come in a total of 8 sizes, which are:
- A casement window, size 60×110 cm.
- Awning Window, size 80×50 cm.
- Sliding Window, size 240×110 cm.
- Sliding Window, size 180×110 cm.
- Sliding Window, size 150×110 cm.
- Sliding Window, size 120×110 cm.
- Sliding Window, size 100×110 cm.
- Sliding Window, size 80×50 cm.
Or you can directly choose ready-made sliding doors and windows on the website.
How much does it cost to install aluminum windows and doors?
The installation of aluminum windows and doors depends on the service area and the size of the product. For more details, you can inquire via Line: @windowasia
How to install a sliding glass door from Window Asia? Do they offer installation services? If I want to install it myself, what should I do?
Window Asia doors and windows includes installation services, with the installation price depending on the service area and the size of the product. Alternatively, if you wish to install it yourself, you can refer to the manual provided with the product or visit to read more at ประตูบานเลื่อนกระจก ติดตั้งอย่างไรให้เหมาะสมYou can inquire for more details or ask about the installation method via Line: @windowasia
Where can I report a sliding door lock that won't work?
If the sliding door lock cannot be locked or there are issues, it may be due to the lock being stuck, the sliding door being misaligned, or the latch interfering with the lock. You can initially resolve this by using a flathead screwdriver, placing a cloth underneath it, and tapping it on the area around the handle groove, or try spraying some lubricant into the inside handle area. However, you can provide your name, address, phone number, the store where you purchased the item, the branch where you bought it, the purchase date, the type, color, and size of the product, the problem you encountered, and a photo of the product via Line: @windowasia
How can I fix a sliding door that doesn't close properly?
You can inquire about issues and report problems via Line: @windowasia
What are the differences between aluminum windows and uPVC?
Aluminum windows and uPVC differ in the color of the materials.
Our aluminum comes in three color options: white, black, and bronze. It is strong, durable, waterproof, and the color is beautiful without peeling.
uPVC only comes in white, excelling in heat reduction and noise insulation. It is strong, durable, does not turn yellow, is free from lead and harmful substances, and prevents water leakage into the house. You can read more at หน้าต่างยูพีวีซี VS อลูมิเนียม แบบไหนดีกว่ากัน?
Can I choose the thickness of aluminum and uPVC?
The average thickness of aluminum is between 0.8-1.2 mm, while uPVC has an average thickness of 2.3 mm.
Can the thickness and color of the glass be chosen?
The thickness and cokor of the glass will be only same size and color, which is green light-cutting glass with a thickness of 5 mm.
Can I fix a stiff sliding door by myself?
The sliding door sticking is mostly caused by dirt clogging the track. Therefore, the solution is to clean the track of the sliding door by vacuuming and wiping it down to prevent dirt from accumulating in the track area, ensuring that the sliding track operates smoothly. You can read more at ประตูบานเลื่อนกระจกกับการใช้งานอย่างถูกวิธี If it does not improve, you can inquire about the issues and report any problems via Line: @windowasia
How to order the custom size of aluminum windows?
You can order the custom aluminum windows by going to www.windowasia.com. Select all products > Custom product, and select the product information you want. The system will calculate the price for you, and you can make payments and place orders through this channel. You can also inquire for more details via Line: @windowasia
Do you take custom orders for sliding windows?
Custom sliding windows can be ordered by visiting www.windowasia.com. Select all products > Custom product, and select the product information you want. The system will calculate the price for you, and you can make payments and place orders through this channel. You can also inquire for more details via Line: @windowasia
Is there an service for a technician to come on-site and measure the area and provide a price estimate?
We offer on-site services, and prices will be depending on the service area and the size of the product. You can inquire for more details via Line: @windowasia
How many days does it take for delivery when ordering products online, and is there any cost involved?
All items purchased through online channels have no shipping fees and will be delivered within 5-7 business days.