You can request a product exchange within 7 days after receiving products, under the following conditions.

• Defective / broken / damaged goods
• Incorrect delivery of goods, such as the size or color of the product not matching what was ordered, etc.
• It must be a product that has not yet been installed.
• The company will not be responsible in the case that the net screen or glass is damaged.E-mail :contact@windowasia.com
  Line : https://line.me/R/ti/p/%40arr9423w
  Tel : 061-419-3518  Monday-Friday (08.00 am. – 5.00 pm.)

*Note: In the case that the product is defective or damaged, please contact the company immediately and provide evidence of the defect or damage, such as photographs of the damaged product or the product’s packaging, etc.

The process of changing products.
Please contact the company’s customer service to request a product return through the following channels.

• • E-mail : contact@windowasia.com
  • Line : https://line.me/R/ti/p/%40arr9423w
  • Tel : 061-419-3518 Monday-Friday (08.00 am. – 5.00 pm.)
• The company’s customer service team will get back to you as soon as possible to expedite the coordination of the product exchange.